Terms and Conditions
Last Updated: 16/01/2026
Welcome to Luma Abaya.
By accessing or using our website Lumaabaya.com, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Company Information
This website is operated by Lumaabaya.com, registered and operating in the United Arab Emirates (UAE).
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or
You are using the site under the supervision of a legal guardian.
3. Products & Descriptions
We specialize in the sale of abayas and modest fashion products.
We strive to display product images, descriptions, sizes, and colors as accurately as possible. However, slight variations may occur due to screen settings or lighting.
4. Pricing & Payments
All prices are listed in AED / USD] unless otherwise stated.
Payments are securely processed through WooCommerce-supported payment gateways.
We reserve the right to change prices at any time without prior notice.
5. Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.
Order confirmation emails do not constitute final acceptance until the order is shipped.
6. Shipping & Delivery
Shipping times are estimates and may vary based on destination.
We are not responsible for delays caused by customs, courier services, or force majeure events.
Any customs duties, taxes, or import fees are the responsibility of the customer.
7. Returns & Exchanges
Returns or exchanges are accepted only if the item is unused, unworn, and in original packaging.
Requests must be made within 7 days of delivery.
Sale or discounted items are non-refundable unless defective.
Shipping costs are non-refundable unless the error is caused by us.
8. Intellectual Property
All content on this website, including images, logos, designs, text, and graphics, is the intellectual property of Lumaabaya.com and may not be copied, reproduced, or used without written permission.
9. User Conduct
You agree not to:
Use the website for unlawful purposes
Attempt to hack, disrupt, or damage the site
Provide false or misleading information
10. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the purchased product.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
13. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting.
14. Contact Information
For any questions regarding these Terms, please contact us at:
📧info@lumaabaya.com